Call List | Converlytics

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Call List

Call Records
Call List

Date Range

Queue

Sentiment

Agent

Date & Time	Agent	Queue	Duration	Sentiment	Score	Friendliness	Politeness	Effectiveness	Professionalism	Actions

Call Details

Call Information

Call ID:

Caller ID:

Queue:

Agent:

Call Metrics

Start Time:

Duration:

Sentiment:

Agent Performance

Evaluation Date:

Friendliness:

Politeness:

Effectiveness:

Professionalism:

Call Summary

Keywords

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