Agent Analysis
Sentiment Distribution by Agent
Positive Negative Neutral
Average Metrics by Agent
Average Duration
Top 3 Agents by Average Performance Attributes
Friendliness
Politeness
Effectiveness
Professionalism
Friendliness Politeness Effectiveness Professionalism
Agent Details
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Agent Information
Agent Name: -
Call Statistics
Total Calls: -
Average Duration: - sec
Sentiment Overview
Positive
-
Negative
-
Neutral