Call Center Dashboard
Total
Total Calls
0
Average
Average Duration
0:00:00
Positive
Positive Sentiment
0%
Neutral
Neutral Sentiment
0%
Negative
Negative Sentiment
0%
Call Trends
Daily call volume trends
Sentiment Distribution
Distribution of call sentiments
Top Keywords
Most frequently mentioned keywords in calls
Call History
| Date & Time | Agent | Queue | Duration | Sentiment | Score | Friendliness | Politeness | Effectiveness | Professionalism | Actions |
|---|